Senior Claims Resolution Manager
5 days ago
We are seeking a highly skilled and experienced Claims Resolution Manager to join our team at Gallagher. As a key member of our Claims Adjuster team, you will play a critical role in investigating, evaluating, and resolving complex workers' compensation claims.
Key Responsibilities- Investigate and evaluate complex workers' compensation claims to determine the extent of liability and potential damages.
- Develop and implement effective claims resolution strategies to achieve optimal outcomes for clients and claimants.
- Collaborate with clients, claimants, and other stakeholders to ensure effective communication and resolution of claims.
- Provide exceptional customer service to claimants, ensuring empathy and understanding throughout the claims process.
- Document and communicate claim activity in a timely and efficient manner, supporting the outcome of the claim file.
- Minimum of 5 years of experience handling lost time/indemnity claims.
- Active Adjusters' licenses in AL, GA, NC, SC, and TN.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, claimants, and other stakeholders.
- Knowledge of accepted industry standards and practices, including workers' compensation laws and regulations.
- Bachelor's Degree in a related field.
- Computer experience with related claims and business software.
At Gallagher, we offer a competitive salary, great teams, and exciting career opportunities. We also provide a wide range of benefits, including:
- Medical, dental, and vision plans.
- Life and accident insurance.
- 401(K) and Roth options.
- Tax-advantaged accounts (HSA, FSA).
- Educational expense reimbursement.
- Paid parental leave.
Gallagher is committed to creating an inclusive and diverse work environment, where all employees feel valued and respected. We believe that diversity is a vital strength, and we strive to create a workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from diverse candidates.
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