Senior Claims Resolution Manager

5 days ago


Duluth Georgia, United States Gallagher Full time
About the Role

We are seeking a highly skilled and experienced Claims Resolution Manager to join our team at Gallagher. As a key member of our Claims Adjuster team, you will play a critical role in investigating, evaluating, and resolving complex workers' compensation claims.

Key Responsibilities
  • Investigate and evaluate complex workers' compensation claims to determine the extent of liability and potential damages.
  • Develop and implement effective claims resolution strategies to achieve optimal outcomes for clients and claimants.
  • Collaborate with clients, claimants, and other stakeholders to ensure effective communication and resolution of claims.
  • Provide exceptional customer service to claimants, ensuring empathy and understanding throughout the claims process.
  • Document and communicate claim activity in a timely and efficient manner, supporting the outcome of the claim file.
Requirements
  • Minimum of 5 years of experience handling lost time/indemnity claims.
  • Active Adjusters' licenses in AL, GA, NC, SC, and TN.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, claimants, and other stakeholders.
  • Knowledge of accepted industry standards and practices, including workers' compensation laws and regulations.
Preferred Qualifications
  • Bachelor's Degree in a related field.
  • Computer experience with related claims and business software.
What We Offer

At Gallagher, we offer a competitive salary, great teams, and exciting career opportunities. We also provide a wide range of benefits, including:

  • Medical, dental, and vision plans.
  • Life and accident insurance.
  • 401(K) and Roth options.
  • Tax-advantaged accounts (HSA, FSA).
  • Educational expense reimbursement.
  • Paid parental leave.
Our Commitment to Inclusion and Diversity

Gallagher is committed to creating an inclusive and diverse work environment, where all employees feel valued and respected. We believe that diversity is a vital strength, and we strive to create a workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from diverse candidates.



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