Retail Banking Specialist

4 weeks ago

Peru, Indiana, United States Woodforest National Bank Full time

At Woodforest National Bank, we're committed to building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

As a Retail Banker, you'll be the face of our organization, caring for our customers each day. You'll receive training to successfully engage and enhance the customer's experience by offering products and services that best meet their needs.

Key responsibilities include:

  • Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Processing transactions, opening accounts, and performing account maintenance.
  • Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Qualifications:

  • 1 year of relevant and transferrable sales and/or customer service experience.
  • Previous in-store banking experience is preferred, but not required.
  • Must be positive and engaging.
  • Must be fluent in English and Spanish.

Formal Education & Certification:

  • High School Diploma or equivalent required.

Work Status:

  • Full-time.

Supervisory Responsibility:

  • No.

Travel:

  • Little to no overnight travel expected.

Working Conditions:

  • Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

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