Customer Service Specialist

20 hours ago


Chesapeake, Virginia, United States Valorous Group Inc Full time

Role Overview

We're seeking a Customer Service Specialist to join our team and provide exceptional customer experiences. This is an entry-level position that offers comprehensive training in sales, business development, team leadership, and other versatile skills.

Key Responsibilities:

  • Engage with potential customers via various communication channels: calls, texts, and face-to-face interactions.
  • Dive into thorough needs assessments to comprehend clients' needs and customize solutions accordingly.
  • Deliver convincing sales presentations highlighting the value of our products/services.
  • Proactively spot new business prospects and nurture existing client relationships.
  • Collaborate with the team to strategize sales approaches and achieve collective targets.
  • Stay informed about industry trends, competitors, and market shifts to adjust sales strategies.
  • Serve as a mentor and leader within the team, sharing insights and motivating colleagues.
  • Engage in ongoing training programs to refine sales techniques and foster professional growth.

Requirements:

  • Bachelor's degree or equivalent practical experience.
  • Sales passion and a drive to excel in a customer-focused setting.
  • Strong communication and interpersonal skills for building customer relationships.
  • Competitive spirit with a determination to meet and surpass targets.
  • Demonstrated leadership capabilities and a willingness to guide others.

About Valorous Group Inc.

We offer competitive compensation ($45,000 - $60,000 per year), performance-based incentives, and unbeatable opportunities for career progression. Our empowering work environment recognizes hard work, innovation, and achievements.



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