Retail Operations Manager
6 days ago
We are seeking a highly skilled Retail Operations Manager to join our team at KARM Stores in Athens, TN.
Salary and BenefitsThe salary for this position ranges from $15 to $18.50 per hour, based on experience.
Job Responsibilities- Assist Store Leadership: Assist the Retail Management team in register transactions, including handling cash and credit card payments, to ensure accuracy and security.
- Establish Customer Service Standards: Work with the Retail Management team to establish and maintain customer service standards, ensuring compliance with the company mission statement and providing a pleasant shopping experience.
- Support Store Staff: Assist store staff with stocking shelves and clothing racks to provide maximum shopping opportunities.
- Identify Areas for Improvement: Help identify areas on the retail floor that need attention related to pulls, merchandising, recovery, etc.
- Train New Employees: Work with the Retail Manager to train new employees, ensuring they have the necessary training to succeed.
- Complete Daily Reconciliation Reports: Complete Daily Reconciliation Sales Reports, bank deposits, Daily Sales charts, Category Sales chart, and Donations charts with accuracy, saving all paperwork for truthful reporting and recording.
- Lead and Equip Team Members: Help lead and equip team members by living out KARM Stores' Mission and Core Values.
- Excellent Communication Skills: Possess excellent communication skills (oral and written) with a strong command of the English language.
- Commitment to KARM Stores' Mission: Demonstrate a commitment to KARM Stores' mission and mission statement.
- Computer Skills: Have general typing skills and web browsing capabilities.
- Interpret and Follow Instructions: Ability to interpret and follow various instructions and goals provided in written or oral form.
- Physical Demands: Stand 100% of a standard work day, lifting and bending up to 75% of a standard work day, moderate to heavy physical activity, and ability to lift at least 50 pounds.
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