Product Owner

1 month ago

Norwell, Massachusetts, United States Tata Consultancy Services Full time
Product Owner - Transportation/Retail/Distribution Domain Expert

As a Product Owner in our Transportation/Retail/Distribution domain team, you will play a key role in working with stakeholders to understand their business process requirements and assist them with enhancement requests for ServiceNow. You will be responsible for authoring features and stories with detailed acceptance criteria for enhancement requests on ServiceNow that address stakeholder business problems.

Key Responsibilities:
  • Collaborate with stakeholders to understand business process requirements and assist with enhancement requests for ServiceNow.
  • Author features and stories with detailed acceptance criteria for enhancement requests on ServiceNow.
  • Work closely with delivery teams and business analysts to translate business requirements into workable product backlogs.
  • Partner with Scrum Masters and Project Managers on sprint planning, including prioritizing stories that have the highest business value and are aligned with enterprise standards and business roadmaps.
  • Collaborate effectively with other team members, business stakeholders, and leadership to drive solutions to production.
  • Own and update sprint goals and work with the Director of Product to ensure alignment.
  • Conduct formal reviews and acceptance of user stories implemented by the agile team within a sprint.
  • Drive the execution of user acceptance testing (UAT) activities with support from business and technology team members.
  • Provide daily support to the application/Product platform, including integrations and administration.
  • Maintain a deep understanding of the ServiceNow platform's current and future capabilities.
  • Commit to continuous process improvement and participate in team planning and activities for improving skills, knowledge, and quality of work.

We are looking for a highly skilled and experienced Product Owner who can work effectively with stakeholders, delivery teams, and business analysts to drive business value and solutions. If you have a passion for working in the Transportation/Retail/Distribution domain and have experience with ServiceNow, we encourage you to apply for this exciting opportunity.

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