Field Service Technician

2 months ago


Beverly, Massachusetts, United States DISH Full time
Company Overview

DISH, part of the EchoStar family, is transforming the landscape of connectivity. With over four decades of innovation, we are continually adapting to seize opportunities for growth, pioneering advancements in the industry, and enhancing customer options.

Our diverse brands encompass EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile. Our extensive services range from satellite television and live-streaming to mobile solutions and smart home installations, as we embark on the journey to create America's First Smart NetworkTM.

Together, we will redefine communication for the future.

Department Overview

Our technicians provide television and smart home solutions to countless customers. As a technician, you will receive training to champion a superior customer experience, helping to connect and educate homeowners during each visit. You are integral to our success, ensuring satisfaction at every touchpoint. Our commitment to excellence has been recognized: in 2023, DISH received the J.D. Power award for #1 in Overall Customer Satisfaction for the sixth consecutive year.

Key Responsibilities

What We Offer:

  • Assured promotion after 6 months with a $1.00 per hour increase
  • Performance-based incentives with potential earnings of up to $6,400 in your first year and $9,100 in subsequent years
  • Comprehensive training, paid time off, and holiday pay
  • Four-day work week with opportunities for overtime
  • Medical, Dental, Vision, and Life Insurance options along with a Health Savings Account
  • Complimentary DISH TV programming valued at $114.99/month for your home, plus significant discounts on Sling TV and Boost Infinite plans
  • 401(K) plan with company matching and an Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement
  • Company-provided vehicle, tools, and uniforms

Our greatest asset is opportunity, with over 400 of our current technician leaders having started in technician roles. If you possess determination and resilience, you will advance quickly at DISH. Performance-based promotions include a guaranteed 5% pay increase at level 2 and 10% at levels 3 and 4.

Your Role:

As a Field Technician, you will represent DISH in customers' homes on a daily basis. We enhance our value by simplifying lives and using the DISH installation to guide homeowners through their endless smart home possibilities.

Qualifications and Requirements

All technicians must possess:

  • The ability to build rapport quickly, ensuring a positive experience for our clients
  • Capability to work on high ladders (up to 40 feet) for extended periods, lift over 70 lbs, and adhere to individual weight limits of 335 lbs
  • Flexibility to navigate small spaces and adapt to varying weather conditions
  • A valid driver's license in the state of employment with a driving record that meets DISH's safety standards
  • Willingness to travel as needed
Compensation

Hourly rate: $24.25

Benefits

Explore our comprehensive benefits package on our careers website, which includes health perks and new career opportunities.

Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential.

This position will remain open for a minimum of 3 days or until filled.



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