Restaurant Operations Manager
7 days ago
At PDQ - People Dedicated to Quality, we are passionate about serving our Guests with warm and welcoming service. As a Managing Partner, you will play a key role in leading our team to achieve exceptional Guest satisfaction, food quality, and restaurant cleanliness.
About the Role
As a Managing Partner, you will oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. You will work closely with your team to ensure that all Guests feel welcome and are given responsive, friendly, and courteous service at all times. Your attention to detail will ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
Responsibilities
* Oversee and manage daily operations of the restaurant
* Ensure high-quality Guest service and satisfaction
* Manage inventory, labor, and expenses to maintain profitability
* Conduct performance evaluations and provide coaching to team members
* Maintain a clean and safe working environment
* Develop and implement business plans to drive growth and improve efficiency
Requirements
* 2+ years of experience as a Manager in a fast-paced work environment
* Proven track record of driving sales growth and improving customer satisfaction
* Strong leadership and communication skills
* Ability to work in a hands-on restaurant environment
* High school diploma or equivalent required, associate's degree or higher preferred
Benefits
We offer a competitive salary and benefits package, including paid vacation time and opportunities for professional development.
Why Work for Us?
PDQ - People Dedicated to Quality is a family-oriented business model where everyone is valued and respected. We believe in fostering a positive work environment that encourages teamwork, creativity, and continuous learning.
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