Field Services Engineer

2 days ago


Archer City, Texas, United States Capital One Full time
Job Title: Field Services Engineer

Capital One is seeking a highly skilled Field Services Engineer to provide technical support and maintenance for our internal IT infrastructure. As a key member of our team, you will be responsible for installing, troubleshooting, and maintaining computer systems, printers, and other peripheral equipment.

Key Responsibilities:
  • Install and maintain computer systems, printers, and other peripheral equipment
  • Troubleshoot and resolve hardware and software issues
  • Provide on-site support for projects and other teams as needed
  • Deploy and maintain out-of-band management devices for network equipment
  • Maintain stand-alone UPS battery back-up equipment and connections to devices
  • Setup and maintain server 2008 print queues at back office locations
  • Provide daily support for Microsoft Windows 7 and Apple OS X operations systems
  • Assist with daily support for Active Directory, Group Policy Objects, and Microsoft Configuration Manager
  • Support the automation of solutions for common problems and help find innovative ways to resolve issues
Requirements:
  • High School Diploma, GED, or equivalent certification
  • At least 3 years of experience in a technical environment
  • At least 3 years of experience with troubleshooting hardware and software problems
  • At least 1 year of experience with hardware and software installations
Preferred Qualifications:
  • Bachelor's Degree or military experience
  • CompTIA certifications
  • 2+ years of experience with Microsoft and Mac
  • 2+ years of experience with LAN and WAN
  • 1+ years of experience with remote PC support of users
  • 1+ years of experience with diagnostic/imaging tools
  • 1+ years of experience with mobile devices

Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.



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