Sales Associate
2 weeks ago
At Rack Room Shoes, we're looking for a talented Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for providing an exceptional shopping experience for our customers, ensuring they find the perfect shoes to meet their needs.
Key Responsibilities:
Customer Service:
- Create a positive and welcoming atmosphere for customers, ensuring they feel valued and respected.
- Respond to customer inquiries and provide solutions to their needs.
- Collaborate with colleagues to ensure seamless customer interactions.
Sales and Merchandising:
- Stay up-to-date on current sales promotions and product offerings.
- Maintain a visually appealing store appearance, including merchandise presentation and store cleanliness.
- Develop and maintain product knowledge to assist customers with their purchases.
Operational Excellence:
- Process sales transactions accurately and efficiently, adhering to company policies and procedures.
- Participate in physical inventories, assist with shipping and receiving merchandise, and help with merchandise placement on the sales floor.
- Maintain awareness of Loss Prevention concerns involving customers and staff members.
Qualifications:
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably specialty retail or footwear.
- Basic knowledge of the policies and procedures.
- Basic visual merchandising skills and an understanding of the Store Presentation Standards.
If you're passionate about delivering exceptional customer service and have a flair for sales, we encourage you to apply for this exciting opportunity.
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