Customer Experience Specialist

4 days ago


Lafayette, Colorado, United States PostNet - TX251 Full time

We are looking for a skilled Customer Experience Specialist to provide exceptional service to our customers at PostNet in Lafayette, CO. This role involves assisting customers with shipping and packaging services, printing estimates/orders, and other services offered.

About the Job

In this role, you will have the opportunity to work closely with our team to provide excellent customer service and support. You will also be responsible for maintaining a clean and organized store environment.

Responsibilities
  • Assist customers with shipping and packaging services, printing estimates/orders, and other services offered
  • Sort and deposit mail in private mailboxes
  • Assist management in maintaining, ordering, and stocking inventory
  • Interact with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
Requirements
  • High school diploma or equivalent required
  • 1-2 years of retail sales experience
  • Familiarity with Microsoft Office applications and Adobe Suite
  • Valid driver's license required
Physical and Safety Requirements
  • Able to stand behind a sales counter for extended periods
  • Able to lift at least 50 pounds
  • Able to communicate clearly with customers
Estimated Salary Range:

$45,000 - $60,000 per year, depending on experience



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