Host - Roseville

3 weeks ago


Roseville, California, United States Black Bear Diner Full time
Job Summary

We are seeking a friendly and attentive Host to provide exceptional guest service in our dining room. As a Host, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.

Key Responsibilities
  • Greet Guests: Welcome guests warmly and promptly, ensuring they feel valued and respected.
  • Seat Guests: Accommodate special seating requests and seat guests based on their preferences and our service station balancing.
  • Manage Waiting List: Record guest names and number of people in party, provide estimated waiting time, and call out names when tables become available.
  • Offer Menu: Present guests with a menu and inspect tables for proper presentation and completeness.
  • Relay Messages: Communicate with servers as needed to ensure seamless service.
  • Maintain Cleanliness: Ensure the entrance, lobby, dining room, and restrooms are clean and well-maintained.
  • Assist Servers: Support servers in maintaining and stocking service stations.
  • Process Payments: Take food and beverage orders, enter orders in our point-of-sale system, process payments correctly, and close checks.
  • Thank Guests: Express gratitude to guests for their visit and invite them to return.
Requirements
  • Verbal and Language Skills: Possess excellent verbal and language skills to understand and communicate with guests.
  • Math Skills: Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
  • Physical Demands: Able to bend, stoop, and work in a standing position for long periods of time (up to 5 hours), safely lift and maneuver plates of food and supplies weighing up to 10 pounds, and lift and carry up to 30 pounds for bussing.


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