Community Manager Student Housing Professional
7 days ago
We are seeking a highly motivated and experienced Community Manager to join our team at Annex Management Group LLC. As a Community Manager, you will be responsible for providing exceptional customer experiences, supporting our company mission, and achieving property goals.
Job Summary:The Community Manager will be responsible for managing the day-to-day operations of our student housing community, ensuring that all residents receive excellent service and support. This includes providing guidance and support to our property team members, maintaining a high level of customer satisfaction, and achieving key performance indicators.
Key Responsibilities:- Provide exceptional customer experiences for our residents, prospects, vendors, community partners, investors, and owners.
- Execute best-in-class curb appeal and property appearance standards.
- Achieve above-average resident survey results.
- Manage the property by achieving key performance indicators, including but not limited to, achieving budgeted occupancy and maintaining the property within budget.
- Adhere to company policies and standard operating procedures.
- Manage property team members to ensure adherence to company policies and standard operating procedures.
- Successful and accurate documentation of all internal and external reporting.
- Process daily accounting functions related to financial management, accounts receivable, and accounts payable.
- Maintain the property to required health and safety guidelines.
- Other duties as assigned.
- 2-3 years previous management experience required.
- Property management experience preferred but not required.
- Student Housing experience preferred but not required.
- Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents' lives.
- Strong work ethic with demonstrated desire to learn and grow with a growing company.
- Ambitious individual for this fun and entrepreneurial working environment.
- Ability to work independently and successfully execute multiple assignments.
- Must be a proficient communicator and listener.
- Must have basic knowledge of accounting and budgeting.
- Ability to work on multiple projects simultaneously with frequent interruptions.
- Must have a valid U.S. driver's license.
- 401(k) matching.
- Dental insurance.
- Health insurance.
- Life insurance.
- Vision insurance.
- Paid Time Off.
The work environment is that of a fast-paced office with minimal to high noise levels. This position requires working independently as well as part of a team. This position requires verbal and face-to-face contact with others daily. Frequent use of a computer is necessary. This position requires the use of all general office equipment. The position requires client information to be maintained appropriately and confidentially.
Job Type: Full time/Exempt
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