Lab Services Specialist

2 weeks ago

Mission District, United States One Medical Full time
About Us

One Medical is a pioneering healthcare organization that's redefining the primary care experience. We're committed to making quality care more accessible, affordable, and enjoyable for everyone. Our innovative approach combines seamless in-office and virtual care services, on-site labs, and programs for preventive care, chronic care management, and mental health concerns.

The Opportunity

We're seeking a highly skilled and compassionate Lab Services Specialist (Phlebotomist) to join our team. As a key member of our patient care team, you'll provide exceptional venipuncture services and clinical support to patients of all ages. You'll work closely with our diverse team of providers and administrative assistants to deliver personalized care and ensure a smooth patient experience.

Key Responsibilities:
  • Provide best-in-class venipuncture services to patients of all ages
  • Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continuously care for patients beyond the lab room by answering patient messages, following up on lab cases, and assisting providers and virtual medical teams with clerical duties
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System, to interact with team members and complete daily work
Requirements:
  • Active phlebotomy certification to practice in CA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, preferred
Benefits

We offer a comprehensive benefits package designed to support your health and wellness, including:

  • Paid sabbatical for every five years of service
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $25.25 per hour

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $25.25 to $27.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits.

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