Residential Property Coordinator

3 weeks ago


Cleveland, Ohio, United States Property Management Full time
Job Summary

We are seeking a highly skilled Residential Property Coordinator to join our team. As an integral part of our property management firm, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our apartment complex in Cleveland, OH.

The ideal candidate will have at least 1 year of experience in customer service and/or sales, with excellent communication skills and a strong commitment to resolving resident issues. A valid driver's license and high school diploma or equivalent are required.

  • Answer leasing office phone and greet prospects
  • Tour apartments with prospective tenants
  • Track Leasing Prospects
  • Complete Lease Applications and assist in verification of applications
  • Contact applicants and residents to obtain financial information to complete certifications
  • Plan and oversee social programs and property-sponsored events for residents
  • Ensure accuracy and timeliness of bank deposits, and record collections activity on property management software
  • Assist with rent collections by contacting residents to discuss and collect late rents striving for zero delinquency each month.
  • Communicate with residents regarding requested work orders, and schedule work to be done with maintenance staff
  • Track status and completion of work orders on our property management software.
  • Assist with community inspections
  • Other duties as assigned

This role offers a competitive salary of $45,000 - $55,000 per annum, depending on experience, along with opportunities for growth and professional development.



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