Room Attendant

3 days ago


Joplin, Missouri, United States KMG Hotels Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at Comfort Inn and Quality in Joplin. As a key member of our housekeeping team, you will play a vital role in ensuring our guests have a comfortable and enjoyable stay.

Key Responsibilities
  • Room Preparation: Ensure all rooms are thoroughly cleaned and prepared for new guests, including changing bed linens, towels, and restocking amenities.
  • Sanitation and Cleaning: Sanitize and clean all restrooms, dust and wipe down all room surfaces, and vacuum/mop all floors.
  • Guest Service: Provide exceptional guest service by offering assistance whenever possible, resolving escalated customer relations issues, and responding to guest requests in a timely manner.
  • Communication: Communicate effectively with the Executive Housekeeper, Front Desk staff, and other team members to ensure seamless operations.
  • Maintenance and Safety: Report any maintenance, security, or safety issues to the appropriate staff and ensure systems and procedures are in place for guest safety and security.
Requirements
  • Education: High School Diploma, GED, or equivalent years of relevant work experience required.
  • Experience: Previous housekeeping experience is preferred but not required.
About KMG Hotels

KMG Hotels is a leading hospitality company that values its associates, guests, and partners. We strive to create an environment where all associates are valued and respected, and where doing it the 'right way' takes precedence over doing it the 'easy way.' We are committed to growth, exceeding expectations, and setting standards of excellence in acquisitions, development, ownership, and management.


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