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Receptionist for Ranch House

2 months ago

Temple, Texas, United States Ranch House Full time
Position Overview:
We are looking for a courteous and dependable Front Desk Clerk to enhance our operations at Ranch House.

The ideal candidate will oversee the front desk, ensuring guests receive a warm reception and an enjoyable experience.

Key Responsibilities:
  • Facilitating the check-in and check-out process for guests.
  • Handling and processing reservations made through various channels.
  • Confirming guest payment methods during the check-in process.
  • Allocating rooms to guests and informing them of any special offers or promotions.
  • Providing guests with essential information about the hotel and nearby attractions.
  • Acting as a host during events and conferences held at the property.
  • Maintaining positive relationships with guests at all times.
  • Coordinating with housekeeping, maintenance, and other departments to fulfill guest needs.
  • Communicating with the previous shift to manage guest arrivals and reservations.
  • Assisting with laundry duties as required.
Qualifications:
  • High School diploma or equivalent.
  • Prior experience in the hospitality industry is preferred.