Nurse Charge Lead

2 weeks ago


Marblehead, Massachusetts, United States Mass General Brigham Full time
Clinical Oversight and Patient Care Coordination

At Mass General Brigham Healthcare at Home, we are seeking a highly skilled and dedicated Charge Nurse to provide clinical oversight and patient care coordination to our patients. As a Charge Nurse, you will be responsible for assigning staff to match patient needs and skills, while ensuring geographic efficiency and clinician productivity. You will also provide ongoing clinical support and counsel to staff to effectively handle complex patient cases.

**Job Summary:**

Provide clinical oversight of patients and clinicians, supervise routine operational activities, and oversee general office/administrative staff on assigned shift. Patient admissions are evaluated and accepted, staff is assigned and clinical support is provided. Staff performance is supervised and feedback provided to optimize quality patient care. May provide direct patient care as needed.

**Key Responsibilities:**

• Assignment of staff is coordinated in order to match the needs of the patients and staff skills, as well as meeting geographic efficiency and clinician productivity.

• Ongoing clinical support and counsel is provided to staff to effectively handle complex patient cases.

• Participate in functions related to the recruiting, hiring, and onboarding processes, including facilitating new hire orientations, trainings, and in-services.

• Patient care needs are communicated to assigned clinicians providing information necessary for patient care.

• Clinical performance of direct care staff is evaluated on an ongoing basis by field supervision at least annually and communicated to the manager.

• Documentation is reviewed for adherence to established guidelines then routed appropriately and timely.

• Clinical staff are appropriately oriented to the job expectations within established guidelines.

• Routine supervisory activities are conducted, and any relevant information is communicated to the manager.

• Patient admissions are evaluated and accepted that meet admission criteria and appropriate staff availability, and established policies and procedures.

• Customer issues related to multi-disciplinary team members are communicated and/or resolved jointly.

**Education/Degree Requirements:**

Preferred: Bachelor's degree in Nursing

Licensure, Certifications or Registration:

Required: Current Massachusetts license as Registered Nurse

**Experience:**

• Knowledge of high tech nursing skills preferred

• Supervisory experience preferred

• Computer literate with various computer software required

• Ability to effectively triage telephone situations

• Strong written, verbal and electronic communication skills

• Excellent interpersonal skills with ability to interact with a varied population

• See a situation, critically assess it, make a decision, and execute it

**Diversity Statement:**

Mass General Brigham Healthcare at Home, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
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