Banquet Server

About Us:

At Black Rock Mountain Resort, we value our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Location Description:

Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives.

Overview:

Elevate Your Career by joining the Black Rock Mountain Resort Family

We are an Employer of Choice, understanding that the care of our team members is as important as the service we provide to our guests and the communities around us. We offer highly competitive wages, free parking, hotel room discounts and travel benefits, 401K Plan with Employer Match, and comprehensive employee benefit/insurance programs. Additionally, we offer our full-time employees paid time off, unlimited paid time off rollover, paid time off cash out options, company paid life and AD&D insurance, tuition reimbursement, and 7 paid holidays.

Job Summary:

We are looking for a highly motivated On-Call Banquet Server to join our team. This individual will help to set up and prepare banquet rooms for functions, serve and bus tables, and clear and tear down banquet rooms at the end of the function. If making meaningful connections, figuring out what it takes, and stepping it up to win the day is what you do, and you love it, we want you. This is a tremendous opportunity for a driven person to grow and learn at a world-class property.

Responsibilities:

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces.
• Service to include picking up food from the back hall, carrying trays to the function location, serving food, and clearing the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, and vacuuming.
• Responsibilities also include cleaning of the back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food and beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
• Serves food and beverages to guests, removes dishes, glasses, silverware, or other items from tables/counter tops, and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods, and ingredients.
• Takes into consideration any special requests and dietary issues made by the guest.
• Provides general property information, offers a warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Ensures final quality check on food and beverage items prior to serving guests.
• Monitors assigned tables for customer satisfaction, quality, and additional service.
• Addresses any guest issue promptly and with high concern.
• Provides assistance to other event and restaurant staff as needed.
• Maintains constant awareness of safety issues, such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.