Host/Hostess

4 weeks ago

Cleveland, Ohio, United States HEI Hotels and Resorts Full time

About Us

The Westin Cleveland is a stunning 484-room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center, and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists, adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service. We strive to create an experience where the guests come back because of the excellence and family feel. We want you to be a part of Cleveland's history.

Responsibilities

Meet and greet guests as they arrive, offer a choice of seating, then escort them to their table and present the menu. Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management. Maintain proper set-up of the dining room. Receive records and make any necessary arrangements for reservations and special functions in the restaurant. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.

Qualifications

Ability to comprehend guest requests, memos, reservations, promotional materials, event orders, and similar written materials. Ability to remember, recite, and promote the variety of menu items. Ability to move throughout a crowded room to seat guests with or without reasonable accommodation. Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions. Ability to establish and maintain effective working relationships with associates, customers, and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment - you. For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, as well as Vision insurance programs through EyeMed. Our Vacation, Sick, and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work Today, Get Paid Today

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

  • Hotel Host/Hostess

    4 weeks ago

    Cleveland, Ohio, United States Crescent Services Full time

    Job Title: Hotel Host/HostessJob Summary: We are seeking a highly skilled and service-oriented Hotel Host/Hostess to join our team at Crescent Services. As a Hotel Host/Hostess, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming environment.Key...

  • Host/Hostess - First Impression Maker

    2 weeks ago

    Cleveland, Ohio, United States HEI Hotels and Resorts Full time

    Job SummaryThe Host/Hostess is a vital part of our dining experience, creating a warm and inviting atmosphere for our guests. We are seeking a charismatic and efficient individual to join our team as a Host/Hostess.Key ResponsibilitiesMeet and greet guests, offering a choice of seating and escorting them to their table.Present menus, take orders, and ensure...

  • Taco Team Member

    1 month ago

    Cleveland, Ohio, United States Barrio Tacos - Tremont Full time

    About UsAt Barrio Tacos - Tremont, we're passionate about creating a unique and inclusive atmosphere in every neighborhood we serve. Our mission is to push creative boundaries and provide exceptional service to our guests.Job SummaryWe're seeking a skilled and friendly Host/Hostess to join our team. As a key member of our front-of-house team, you'll be...

  • Host/Hostess

    3 months ago

    Cleveland, United States Rum Runners Full time

    A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Host/Hostess...

  • Host/Hostess

    3 weeks ago

    Cleveland, United States Rum Runners Full time

    A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Host/Hostess...

  • Host/Hostess

    3 weeks ago

    Cleveland, United States Restaurant GOMA Full time

    GOMA Restaurant- Host/Hostess (Immediate Hiring) Are you passionate about providing exceptional customer service in a dynamic restaurant environment? Do you thrive in a fast-paced setting where multitasking and communication skills are key? Join GOMA, a Japanese fusion concept by Chef Dante Boccuzzi, located at the corner of E. 4th and Prospect in downtown...

  • Host/Hostess

    4 months ago

    Cleveland, United States Restaurant GOMA Full time

    GOMA Restaurant- Host/Hostess (Immediate Hiring)Are you passionate about providing exceptional customer service in a dynamic restaurant environment? Do you thrive in a fast-paced setting where multitasking and communication skills are key?Join GOMA, a Japanese fusion concept by Chef Dante Boccuzzi, located at the corner of E. 4th and Prospect in downtown...

  • Host/Hostess

    3 weeks ago

    Cleveland, United States Crescent Hotels and Resorts Full time

    **Description** The Hotel Cleveland is seeking a service-minded Host/Hostess to join our team. The Host/Hostess will greet and seat guests, and represent the property with a positive first and last impression. Dont worry if you dont have experience, we can teach you and send you on your way to a rewarding career in the hospitality business. This Marriott...

  • Host/Hostess

    3 weeks ago

    Cleveland, United States Crescent Hotels and Resorts Full time

    Description The Hotel Cleveland is seeking a service-minded Host/Hostess to join our team. The Host/Hostess will greet and seat guests, and represent the property with a positive first and last impression. Don’t worry if you don’t have experience, we can teach you and send you on your way to a rewarding career in the hospitality business. This Marriott...

  • Host

    2 weeks ago

    Cleveland, United States Barrio Tacos - Tremont Full time

    MUST BE ABLE TO WORK NIGHTS & WEEKENDS VISION To push creative boundaries using fresh, innovative recipes in everything we create. Barrio strives to continue to provide a high-energy, inclusive atmosphere in every neighborhood we serve. MISSION: TACOS Team-work: Our taco family works together to create a fun, high-energy work environment. Accountability:...

  • Host

    1 month ago

    Cleveland, United States Barrio Tacos - Tremont Full time

    MUST BE ABLE TO WORK NIGHTS & WEEKENDS VISION To push creative boundaries using fresh, innovative recipes in everything we create. Barrio strives to continue to provide a high-energy, inclusive atmosphere in every neighborhood we serve. MISSION: TACOS Team-work: Our taco family works together to create a fun, high-energy work environment. Accountability:...

  • Host - Gateway

    3 months ago

    Cleveland, United States Barrio Tacos - Corporate Full time

    Host: The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greets Barrio guests in a warm, hospitable manner and arranges seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared. Job Title: Host Job Location:...

  • Host - Cleveland Heights

    2 weeks ago

    Cleveland, United States Barrio Tacos - Corporate Full time

    Host: The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greets Barrio guests in a warm, hospitable manner and arranges seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared. Job Title: Host Job Location:...

  • Host - Cleveland Heights

    4 weeks ago

    Cleveland Heights, United States Barrio Tacos - Corporate Full time

    Host: The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greets Barrio guests in a warm, hospitable manner and arranges seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared. Job Title: Host Job Location:...

  • Busser

    3 months ago

    Cleveland, United States TownHall Full time

    We are searching for candidates who will enjoy working with others in a fast-paced culinary environment and who have a desire to help create an enjoyable dining experience for guests. Busser aims to support other team members by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest's needs to the attention of a...

  • Director, Outlets

    1 day ago

    Cleveland, United States Millennia Housing Management Full time

    Job DescriptionJob DescriptionPosition OverviewAreas of responsibility for the Director of Outlets include Restaurants/Bars and Room Service. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and...