Fire Restoration Team Lead

3 weeks ago


San Antonio, Texas, United States SERVPRO of North Central San Antonio Full time
Lead Fire Restoration Specialist

In this leadership role, you will oversee the successful execution of fire restoration projects in North Central San Antonio. With a strong background in cleaning, restoration, or construction, and at least 1 year of experience in a related field, you will excel as the front-line representative of our SERVPRO brand.

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Fire Restoration Supervisor. As the key figure in facilitating customer satisfaction, you will ensure that every project is completed on time, within budget, and to the highest standards of quality.

The ideal candidate will have excellent communication and leadership skills, with the ability to effectively manage labor and consumable item usage on assigned projects. You will also be responsible for maintaining accurate job files and communicating with project managers and office staff on project progress and issues.

Responsibilities
  • Project Management: Coordinate and perform production processes as scheduled, ensuring quality control and adherence to OSHA guidelines.
  • Customer Experience: Manage the customer and client experience, tracking overall customer satisfaction through online reviews.
  • Team Leadership: Communicate clear expectations to restoration technicians, supervise their activities, and provide coaching and training as needed.
  • Documentation: Maintain detailed and accurate job files to support services provided.
  • Resource Management: Manage labor and consumable item usage on assigned projects, ensuring efficient use of resources.
Requirements
  • Licenses and Certifications: Valid driver's license; High school diploma/GED (preferred); IICRC certification (a plus).
  • Experience: At least 1 year of experience in cleaning, restoration, or construction.
  • Skills and Physical Demands: Ability to lift 50 pounds regularly, up to 100 pounds with assistance; climb ladders; work at ceiling heights; work in tight spaces.
Benefits and Compensation

We offer competitive compensation, including a base salary of $55,000 - $65,000 per year, depending on experience. Our benefits package includes 401(k), dental insurance, health insurance, paid time off, training & development, and vision insurance.

As a valued member of our team, you will enjoy opportunities for advancement and professional growth in a dynamic and supportive environment.



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