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Rental Car Process Coordinator
2 weeks ago
Company Overview
At Enterprise Mobility, we offer a full-time Exit Booth Agent position at the Honolulu Airport location. As an Exit Booth Agent, you will provide superior service during all aspects of the rental car assignment process. You will facilitate the rental process through verification and documentation of necessary driver information and vehicle selection information for an efficient and timely rental and return experience.
Salary and Benefits
This role is available as regular full time and includes paid time off, employee discount, retirement savings plan with 401k match and profit sharing, health insurance, life insurance, dental insurance, vision insurance, training and development. The rate of pay for this position starts at $18.06/hour.
Job Description
As an Exit Booth Agent, your responsibilities include preparing all rental documents accurately and completely, verifying car information and VIN number for security and car control, providing additional service to Emerald Aisle members by offering refueling option, maintaining the appearance of the Exit Booth and surrounding areas to present a neat and orderly image, ensuring that "Booth" is stocked with appropriate supplies to meet the needs of our customers, providing all customers with undivided attention while assisting them at the exit booth, making eye contact and greeting all customers, thanking customer at the conclusion of all transactions, assisting customers with directions, maps, local area information, and appropriate service information, effectively and efficiently resolving all customer service issues as necessary, performing other customer service related duties to ensure our service levels meets the needs of the customer.
Qualifications
To be successful in this role, you must be at least 18 years old, have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years, not have any drug or alcohol related conviction on driving record in the past 5 years, be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future, apart from religious observation, be able to work 40 hours per week in the closing shift (2:30PM-11PM), including weekends and holidays.
