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IT Support Specialist
2 months ago
Job Title: PC Technician
Company: TEKsystems
Essential Skills Required
- Hardware and Software Support
- Active Security Clearance
- A+ or Security+ Certification (preferred)
Position Summary
TEKsystems is on the lookout for committed professionals to take on the role of PC Technicians. In this capacity, you will be instrumental in delivering IT services that bolster global Special Operations Forces (SOF). This role presents an excellent opportunity for those seeking a challenging yet fulfilling career path.
Primary Duties
- Enhance IT support for operational missions and ensure customer satisfaction
- Provide dependable core services across various locations
- Deliver flexible and scalable solutions tailored to the specific needs of SOF
- Foster innovation through the adoption of emerging technologies
- Establish flexible contracts to accommodate diverse requirements
- Ensure alignment of services with the Joint Information Environment
Candidate Profile
The ideal candidate for the PC Technician role should exhibit outstanding problem-solving skills and a strong commitment to customer service. Candidates should have extensive experience with desktop hardware, software applications, operating systems, and network connections. A proactive approach to identifying and resolving issues is essential. Successful candidates may also handle the provisioning and upkeep of mobile devices.
Key Responsibilities
- Install, configure, and maintain desktops, laptops, mobile devices, and peripherals
- Set up and update software applications and operating systems
- Troubleshoot and resolve hardware and network connectivity challenges
- Replace outdated equipment and manage data migration to new systems
- Monitor installed software, manage licenses, and develop upgrade policies
- Collaborate with hardware and software vendors for timely product delivery and installation
- Analyze and recommend standardization of hardware and software
- Certification Requirement: Compliance with DoDD M
Experience Requirements
A minimum of three years of relevant experience in a PC Technician role is required.
