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Transportation Operations Manager

2 months ago

Bellevue, Washington, United States City of Bellevue Washington Full time

Administrative Supervision and Support:

Provides direction and oversight to staff responsible for providing administrative support to the department. Ensures responsibilities are administered effectively, well documented, and regularly evaluated for efficiency and productivity. Key areas of focus include:

  • Coordinating and managing administrative tasks and projects
  • Providing guidance and training to support staff
  • Developing and implementing policies and procedures
  • Monitoring and evaluating departmental performance

Customer Service and Support:

Ensures that customers receive exceptional service and support. Key areas of focus include:

  • Responding to customer inquiries and concerns
  • Providing solutions to customer problems
  • Developing and implementing customer service strategies

Leadership and Team Management:

Provides leadership and direction to the administrative team. Key areas of focus include:

  • Developing and implementing team goals and objectives
  • Coordinating and managing team projects and tasks
  • Providing guidance and support to team members

Communication and Collaboration:

Ensures effective communication and collaboration with internal and external stakeholders. Key areas of focus include:

  • Developing and implementing communication strategies
  • Coordinating and managing meetings and events
  • Providing information and updates to stakeholders