Customer Service Associate

5 days ago


Summerville, South Carolina, United States Lose Design Full time

About the role

Job Description

Lose Design is seeking a skilled Customer Service Representative to join our team. As a key member of our Client Experience department, you will be responsible for delivering exceptional customer service and building strong relationships with clients.

Responsibilities:
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Provide updates on project progress and communicate effectively with clients to meet their needs.
  • Utilize technology such as email and web browsers to perform job duties.
  • Participate in training and meetings to stay up-to-date on company policies and product knowledge.
Required Skills and Qualifications

To succeed in this role, you should have excellent customer service skills and a strong ability to problem-solve. Proficient computer skills and attention to detail are also essential.

  • Excellent customer service skills.
  • Problem-solving skills.
  • Proficient with office equipment.
  • Attention to detail.
Benefits

We offer a competitive hourly rate of $30.50, along with opportunities for career development and a range of benefits including holidays, pension scheme, paid time off, and life insurance.

  • Competitive Pay: $30.50 per hour.
  • Career Development.
  • Holidays: 25 days + bank holidays.
  • Pension Scheme.
  • Paid Time Off (PTO).
  • 401(k) fixed contribution.
  • Life Insurance.


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