Customer Experience Representative

3 weeks ago


Victorville, California, United States Famous Footwear Full time
CUSTOMER EXPERIENCE REPRESENTATIVE JOB DESCRIPTION

Famous Footwear is seeking a highly motivated Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our customers.

About the Job

In this role, you will be the face of our company, greeting customers warmly and building rapport with them to understand their preferences. You will also provide personalized assistance throughout the customers shopping experience and address product-related issues promptly and professionally.

Key Responsibilities
  • Greet customers warmly and create a welcoming environment
  • Provide personalized assistance and address product-related issues
  • Drive sales through effective communication and product knowledge
Requirements

To be successful in this role, you must have excellent communication skills, a positive attitude, and a strong work ethic. You should also be able to work effectively in a team environment and maintain a high level of professionalism at all times.

Salary and Benefits

We estimate the annual salary for this role to be around $38,000-$48,000 based on industry standards and location. As a Customer Experience Representative at Famous Footwear, you will also enjoy a range of benefits, including opportunities for career advancement and professional development.



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