Complex Service Delivery Specialist

3 weeks ago


Saint Paul, Minnesota, United States Phoenix Service Corporation Full time
Job Summary

We are seeking a dedicated and compassionate Disability Case Manager to join our team at Phoenix Service Corporation. As a Disability Case Manager, you will be responsible for coordinating services and assisting vulnerable individuals in navigating complex service delivery systems.

The estimated salary for this position is $75,000 - $90,000 per year, depending on experience. This is an exempt position that requires frequent contacts with clients, families, guardians, service providers, legal representatives, and other members of the interdisciplinary team.

Key Responsibilities:

  • Locate and gain access to necessary services for clients.
  • Maintain knowledge of Hennepin and Ramsey County processes, policies, and systems.
  • Provide coverage for cases when necessary in both Hennepin and Ramsey County.
  • Ensure informed choice for all individuals.
  • Coordinate person-centered plan of care using person-centered principles.

Requirements:

  • A Public Health Nurse, Registered Nurse, or Graduate of an accredited four-year college with a major in social work, psychology, sociology, or a closely related field; OR a graduate of an accredited four-year college with a major in any field and one year experience as a social worker in a public or private social service agency.
  • Excellent communication and interpersonal skills.
  • Excellent problem-solving and organizational skills.
  • Telephone, computer, and communication skills.
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