Sales Associate
1 month ago
Job Purpose:
As a Sales Associate at Christian Dior FR, you will be responsible for delivering exceptional client service, achieving individual sales goals, and building lasting relationships with clients through mastery of product knowledge and sales techniques.
Key Responsibilities:
- Achieve and exceed individual sales targets and key performance indicators (KPIs), including sales volume, units per transaction, and average dollar per transaction
- Maintain a strong drive for results and a positive, team-first attitude at all times
- Ensure a welcoming and client-focused environment, providing best-in-class service through in-person, phone, and electronic communication
- Develop and maintain a strong client book, with the ability to recruit and develop top clients
- Demonstrate strong product expertise and engage clients through the details and stories of our products
- Collaborate with the leadership team to resolve client issues and ensure accurate resolution to benefit the business
- Support floor moves, merchandising, visual merchandising, and housekeeping as needed
- Assist in locating merchandise at other boutiques for clients and process charge-send sales according to company guidelines
- Manage individual stock assignments, including organizing stock on the floor and in the heart of the house
- Participate in all inventory and cycle counts, and protect the assets of the boutique through understanding and following operating procedures
- Assist in packing or wrapping customers' merchandise as needed
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