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Operations Manager

2 months ago

Tucson, Arizona, United States Bruegger's Bagels Full time
{"title": "Shift Leader", "description": "Lead Our Team with Excellence

We are seeking a skilled Shift Leader to oversee daily operations, supervise employees, and ensure exceptional customer service. As a Shift Leader, you will be responsible for creating shift schedules, managing employee performance, and reporting any issues to management.

To succeed in this role, you should possess strong leadership and organizational skills, with the ability to manage a team and ensure smooth workflows. If you are a motivated and detail-oriented individual who can thrive in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Supervise employees, assign duties, and create shift schedules.
  • Monitor team performance and ensure duties are performed efficiently.
  • Report any issues that arise during the shift to management.
  • Manage employee requests and transgressions.
  • Ensure compliance with company policies, health, and safety standards.
  • Coach team members and train new staff.
  • Open and close registers, account for daily intake, and prepare cash deposits.
  • Handle customer issues and employee disputes.

Requirements:

  • High school diploma/GED.
  • Previous experience as a Shift Leader or in a similar role in retail.
  • Experience creating shift schedules.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.

Benefits:

  • Flexible schedules
  • Competitive pay

About Us:

Bruegger's Bagels is a neighborhood bakery offering fresh baked bagels, cream cheese, coffee, breakfast and lunch sandwiches. We are a morning business with stores closed by 4pm.", "lang_code": "en-US"}