Sales Associate
1 month ago
Carter's/OshKosh is seeking a Sales Associate to join our team. As a Customer Experience Expert, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Welcome customers and provide assistance with product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
What We Offer:
- A welcoming and inclusive environment that values and optimizes skills and talents
- A competitive hourly rate of $16.00 per hour based on experience and location
- Part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more
- The opportunity to learn and build skills and grow as an individual
- Development programs to help you grow in your current role and beyond
Requirements:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
- Stand or walk for extended periods of time; climb up and down a ladder
- Provide availability that may include days, nights, weekends, and holidays as scheduled
Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer.
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