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Team Leader

2 months ago

Garner, North Carolina, United States Cold Stone Creamery Full time

Cold Stone Creamery - As a Team Leader, your role will encompass a variety of responsibilities that are essential for the smooth operation of our establishment. You will be expected to:

  • Train and Mentor: Provide guidance and support to team members and fellow leaders to enhance their skills and performance.
  • Task Delegation: Assign responsibilities to team members while ensuring they understand their roles and expectations.
  • Performance Accountability: Monitor team performance and provide constructive feedback to encourage improvement.
  • Customer Service Excellence: Ensure that the team delivers prompt and friendly service to all customers.
  • Staffing and Scheduling: Manage staffing levels and create schedules that optimize labor costs while meeting operational needs.
  • Cash Management: Oversee cash handling procedures to ensure accuracy and security.
  • Inventory Control: Maintain appropriate inventory levels and manage ordering processes effectively.

Join us in creating a positive and enjoyable experience for our customers while fostering a supportive work environment for our team.