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Reconstruction Operations Manager

2 months ago

Lewisville, North Carolina, United States Paul Davis of Piedmont, Triad West, & Mountain Regions, NC Full time
Job Overview

Position: Reconstruction Business Leader

Reports To: General Manager

Location: Mountain Region, NC


Company Overview:
Paul Davis of Piedmont, Triad West, & Mountain Regions, NC specializes in emergency restoration services for both residential and commercial properties affected by various disasters. Our team is dedicated to providing 24/7 support for issues ranging from water and fire damage to mold remediation.


Key Responsibilities:

  • Guide, mentor, and enhance the skills of the reconstruction team to achieve top-tier performance in sales, profit margins, and customer experience.
  • Foster a positive workplace culture that encourages collaboration and high morale while meeting performance targets and deadlines.
  • Build and maintain trust-based relationships, leading the team to ensure successful project completions.
  • Formulate project plans, timelines, and budgets, ensuring compliance with established guidelines.
  • Verify budgets and work orders prior to project initiation.
  • Monitor job progress weekly, tracking costs to ensure project profitability.
  • Conduct site evaluations and follow up with clients to uphold brand standards.
  • Ensure all operations adhere to safety regulations and company policies.
  • Facilitate regular team meetings to communicate goals, expectations, and project updates clearly.
  • Proactively resolve job site challenges to prevent delays.
  • Continuously expand the subcontractor base to enhance capacity, quality, and customer satisfaction.

Additional Responsibilities:
Contribute to the growth within the Northwest North Carolina area.

  • Fill in for team members during staffing shortages due to turnover or increased demand.
  • Balance fieldwork and office responsibilities with a 20/80 split.
  • Demonstrate leadership and development capabilities.
  • Commit to ongoing learning and improvement.
  • Exhibit strong planning and organizational skills.
  • Possess excellent communication, interpersonal, and presentation abilities.
  • Be proficient in project financial management and calculations.
  • Show a passion for assisting customers during their critical times.

Qualifications:

  • A minimum of 5 years of project management experience in construction, preferably in the restoration sector.
  • Demonstrated success in project management and team leadership.
  • Experience with insurance restoration projects is highly advantageous.
  • Strong leadership and team-building capabilities.
  • Exceptional project management and organizational skills.
  • Financial literacy and experience in budget management.
  • Outstanding communication and interpersonal skills.
  • Proficient in project management software and Microsoft Office Suite.
  • Self-driven, capable of working both independently and collaboratively.
  • Customer-focused with a stakeholder-oriented approach.
  • Thrives in high-performance settings.
  • Strong work ethic and service-oriented mindset.

Compensation and Benefits:

  • Participation in an ongoing Leadership Development Program.
  • One-on-one mentorship opportunities.
  • Structured training in the Paul Davis methodology.
  • Access to Paul Davis University and regular training sessions.
  • Company-provided cell phone, computer, and vehicle with a gas card.
  • Flexibility to manage your own schedule after establishing a solid foundation.
  • Comprehensive health, dental, and vision benefits.
  • Flexible paid time off and sick leave.
  • 401(k) plan with company matching.
  • Base salary of $80,000 plus commission potential ($20,000 to $40,000 target annual pay with no cap).

Working Conditions:
Full-time position requiring 40+ hours per week. Flexibility to work in various indoor and outdoor conditions, utilizing personal protective equipment as necessary. Physical demands include standing, walking, occasional bending, squatting, climbing stairs, and lifting up to 50 pounds.


Why Choose Paul Davis?
Become part of a leading restoration team dedicated to making a significant impact in the community while delivering exceptional results. We are committed to our Vision, Mission, and Values, which guide our success.


Our Vision: To provide extraordinary care while serving individuals in their time of need.
Our Mission: To create opportunities for exceptional individuals to deliver best-in-class results.
Our Values: Deliver on promises, communicate directly with respect, take pride in your work, pursue continuous improvement, and do what it takes to succeed.


We are an Equal Opportunity Employer and support the hiring of Veterans.