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Part Time Key Holder

2 months ago

Albuquerque, New Mexico, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will play a critical role in delivering exceptional customer experiences, driving sales, and maintaining operational excellence.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting every customer, using the F.A.S.T. service model, and engaging in friendly conversation to meet their needs.
  • Sales and Merchandising: Process customer transactions efficiently, stock shelves accurately, and maintain a high level of productivity and attention to detail.
  • Operational Excellence: Assist leadership in minimizing shrink, ensuring policy and procedure compliance, and identifying opportunities to drive the business.
  • Leadership and Teamwork: Work closely with Store Management to identify key tasks, delegate to Team Members, and collaborate on projects in a professional manner.
Requirements
  • Must be 18 years or older and have a high school diploma or equivalent.
  • 1+ years of supervisory experience in a customer-centric environment.
  • Available to work a flexible schedule, including days, evenings, weekends, and holidays.
Benefits

JOANN offers a comprehensive benefits package, including medical, dental, and vision plans, company-paid life insurance, and paid time off. Eligibility for benefits and incentives is dependent upon employment status.