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Shift Leader

1 month ago

IL United States Potbelly Sandwich Works Full time
Job Summary

Potbelly Sandwich Shop is seeking a skilled Shift Leader to lead and develop associates in a fast-paced environment. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Lead team members on shifts, ensuring efficient task assignment and providing constructive feedback
  • Ensure security procedures are followed and back-of-the-house standards are met
  • Count drawers and follow proper cash handling procedures
  • Prepare high-quality finished products efficiently
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues
Requirements
  • Minimum 1 year supervisory experience in a restaurant or retail environment
  • Ability to stand/walk for 8-9 hours or as needed
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois Applicants: become food safety certified within 30 days of employment
What We Offer
  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.