Banquet Server

3 weeks ago


Afton, Oklahoma, United States Crescent Services Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Server to join our team at Crescent Services. As a Banquet Server, you will be responsible for providing exceptional service to our guests in a fast-paced and dynamic environment.

Key Responsibilities
  • Set up banquet rooms to ensure a seamless and efficient service experience for our guests.
  • Attend roll call meetings to learn about function particulars, including guest and hotel expectations.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve food and beverages in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Reset banquet rooms according to Supervisor's specifications to ensure the readiness of the room for the following function.
  • Comply with attendance rules and be available to work on a regular basis.
Requirements
  • Ability to communicate in English and possess a self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to lift up to 30 pounds and transport items through a crowded room on a continuous basis throughout the shift.
  • Knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
  • Ability to operate beverage equipment, such as coffee makers.
Performance Standards
  • Customer Satisfaction: Provide exceptional service to our guests and maintain a positive guest experience.
  • Work Habits: Maintain a professional work environment and adhere to hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Safety & Security: Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

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