Auto Collision Estimator

3 weeks ago


Tigard, Oregon, United States Landmark Ford Full time
Automotive Collision Estimator

We are seeking a skilled Automotive Collision Estimator to join our team at Landmark Ford's Collision Center. As a key member of our team, you will be responsible for assessing vehicle damage, preparing detailed repair estimates, and communicating effectively with customers, insurance companies, and our repair team.

Key Responsibilities:
  • Inspect damaged vehicles to assess the extent of damage and needed repairs.
  • Prepare accurate and detailed repair estimates using industry-standard software (CCC).
  • Communicate with customers to explain the repair process, costs, and timeline.
  • Coordinate with insurance adjusters to negotiate and confirm estimates.
  • Work closely with the Collision Center team to ensure a smooth workflow and timely repairs.
  • Maintain thorough documentation of all estimates, supplements, and customer interactions.
  • Stay up to date with industry trends, repair techniques, and insurance guidelines.
  • Provide exceptional customer service, addressing any concerns and ensuring a positive experience.
Requirements:
  • High school diploma or equivalent; post-secondary education or technical training in automotive repair is a plus.
  • Previous experience as a Collision Estimator, Service Advisor, or other related role is preferred.
  • Experience with CCC estimating software is a plus.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Valid driver's license with a clean driving record.

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