IT Support Specialist

3 days ago


Chantilly, Hauts-de-France, United States Aldi Full time
Job Summary

We are seeking a highly skilled and motivated IT Support Technician to join our National IT Services team. As a key member of our team, you will be responsible for providing technical support and assistance to our employees and customers.

Key Responsibilities
  • Provide timely and effective technical support to employees and customers via phone, email, and in-person.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of computer systems, networks, and software applications.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

ALDI is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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