IT Support Specialist
3 days ago
We are seeking a highly skilled and motivated IT Support Technician to join our National IT Services team. As a key member of our team, you will be responsible for providing technical support and assistance to our employees and customers.
Key Responsibilities- Provide timely and effective technical support to employees and customers via phone, email, and in-person.
- Troubleshoot and resolve hardware, software, and network issues.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base.
- Stay up-to-date with the latest technology trends and advancements.
- High school diploma or equivalent required.
- 1-2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of computer systems, networks, and software applications.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
ALDI is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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