Creative Retail Associate

5 days ago


Ocala, Florida, United States Michael's Inc Full time
Company Overview

Michaels Inc is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. Our purpose is to fuel the joy of creativity, making us the best place for all things creative.

Job Description

We are seeking a highly motivated and detail-oriented Creative Retail Associate to join our team at Michaels Inc. As a Creative Retail Associate, you will be responsible for maintaining the overall look and feel of our store by ensuring cleanliness and recovery standards are met. You will also deliver exceptional customer service, helping customers shop our store and find what they're looking for.

  • You will collect and dispose of trash following approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Move equipment and products for proper cleaning and place them back in their correct locations.
  • Clean assigned areas using assigned materials and equipment.
  • Mix water and detergents in containers to prepare cleaning solutions according to specifications.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entryways, and high-traffic areas, to maintain a clean and safe environment for customers and staff.
  • Keep cleaning equipment neat and orderly; notify your supervisor of supply needs in advance for replenishment.
  • Seek out areas requiring cleaning and take the initiative to complete the task.
  • Complete all tasks assigned by your supervisor.
  • Perform tasks in accordance with all federal, state, and county guidelines.
  • Provide positive and respectful interactions with both team members and customers, even in difficult situations, aligning with our organization's vision and values.
  • Project a positive image and serve as a role model for other team members.

Additional responsibilities may include:

  • Provide a fast and friendly checkout experience; execute cash handling to standards.
  • Engage customers on benefits of rewards programs and private label credit cards; complete enrollments.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
Estimated Salary: $12-$15 per hour

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