Software Solutions Engineer
7 days ago
About Ergotron: Ergotron is a global leader in designing ergonomic solutions that enhance human performance, health and happiness. Using the Technology of Movement, we build products and custom solutions that help people feel a new sense of energy in various settings.
We are seeking a highly skilled Application Engineer with over 5 years of experience in .NET (C# language) development and previous experience performing the role or duties of a Systems Analyst. They must have a proven track record in working with APIs, performing system integrations, and developing back-end (server side) solutions including API endpoints, middleware applications, and utilities that migrate and/or stage data. They also need to be comfortable collaborating with Ergotron's customers, which often requires understanding the details of the business domain while maintaining a detailed understanding of our software solutions and products.
Key Responsibilities:
- Serve as the primary technical contact for RhythmConnect customers who have purchased RhythmConnect and have purchased our integrations (Add-Ons), providing expert guidance and support throughout the project lifecycle.
- Serve as the primary technical contact and SME for Sales during customer calls and meetings.
- Conduct technical presentations and demonstrations to showcase the capabilities of our solutions to clients, typically in partnership with Sales and/or Product Management.
- Collaborate with clients to understand their technical requirements and translate them into effective solutions using .NET technologies and API integrations to our RhythmConnect platform.
Requirements:
- 6 years+ of experience with .NET frameworks and technologies.
- 3 years+ of experience in a customer-facing role with a strong focus on technical interactions or support.
- Proven experience in API integrations and system integration projects.
- Excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
Salary: $120,000 - $140,000 per year.
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