Housekeeping Associate

4 weeks ago


Pittsburgh, Pennsylvania, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Comfort Inn & Suites Pittsburgh-Northshore. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and quality in our public spaces.

Responsibilities
  • Clean and service assigned public spaces, including lobbies, hallways, and guest rooms, to ensure a clean and comfortable environment for our guests.
  • Handle guest complaints and concerns in a professional and courteous manner, ensuring guest satisfaction and resolving issues promptly.
  • Maintain a high level of quality and attention to detail in all cleaning and maintenance tasks, adhering to hotel standards and procedures.
  • Report any maintenance deficiencies or issues to management, ensuring prompt resolution and minimizing disruptions to guest services.
  • Collaborate with other team members to ensure seamless communication and coordination of cleaning and maintenance tasks.
Requirements
  • Minimum one year of cleaning experience, with previous hotel experience preferred.
  • Ability to effectively communicate with guests, management, and co-workers to ensure understanding and resolve issues.
  • Knowledge of proper chemical handling and safety procedures.
  • Bilingual English/Spanish a plus, but not required.
About Us

Shaner Hotel Group is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across 14 states and four countries. We are committed to providing exceptional guest experiences and delivering outstanding results for our investors and partners.



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