Loan Support Specialist

2 days ago


Athens, Georgia, United States Sunset Finance Full time
About Us

Sunset Finance is a leading consumer finance company dedicated to providing exceptional service to our customers. We offer a competitive salary and benefits package to our employees. In this role, you will have the opportunity to work in a fast-paced environment and contribute to the success of our organization.

Job Description

The Loan Support Specialist will be responsible for soliciting loans over the telephone and at the counter, answering the telephone, posting customer payments, and processing loan applications. You will also be responsible for opening mail and distributing it, posting counter payments, and providing customer credit information to inquiring creditors and credit bureaus. Additional duties include completing loan documents, closing current refinance loans, and maintaining the loan standard report daily.

This is a great opportunity for someone with a passion for customer service and finance to join our team. We offer a competitive salary and benefits package to our employees.

Key Responsibilities

Key responsibilities for this role include:
  1. Soliciting loans over the telephone and at the counter.
  2. Answering the telephone, posting customer payments, inputting new and refinance loans into our loan software system, processing loan applications, and preparing refinance and delinquency mail.
  3. Opening mail and distributing it, posting counter payments, and providing customer credit information to inquiring creditors and credit bureaus.
  4. Completing loan documents and closing current refinance loans.
  5. Preparing daily deposits of cash and checks.
  6. Maintaining and balancing the correct amount and denominations of money in our cash drawers daily.
  7. Maintaining the loan standard report daily.
  8. Telephoning past due customers.

Salary

The salary for this position is approximately $48,000 - $58,000 per year, depending on your level of experience.

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