Guest Services Coordinator

3 days ago


Newport News, Virginia, United States MHC Equity Lifestyle Properties Full time

We are seeking a highly skilled and experienced Guest Services Coordinator to join our team at MHC Equity Lifestyle Properties. As a Guest Services Coordinator, you will be responsible for providing exceptional customer service to our guests and residents, ensuring their stay is memorable and enjoyable.

To succeed in this role, you will need to have a strong background in customer service and be able to work effectively in a fast-paced environment. Your ability to multitask, prioritize tasks, and maintain confidentiality will also be essential.

We offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we invite you to apply for this exciting opportunity.

Responsibilities:

  • Provide exceptional customer service to guests and residents.
  • Act as the property liaison and provide information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.


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