Service Support Specialist

1 day ago


Gloucester City, New Jersey, United States Dave & Buster Full time

Are you a people person with a passion for delivering exceptional customer experiences?

About the Role

We're seeking a skilled and enthusiastic Service Support Specialist to join our team at Dave & Buster's As a key member of our front-of-house team, you will play a crucial role in ensuring that every guest has an unforgettable experience.

Job Summary:

  • Provide exceptional customer service and support to guests
  • Maintain a clean and welcoming environment
  • Assist bartenders, cocktail staff, and wait staff as needed

Responsibilities:

  1. Deliver outstanding customer service, addressing guest needs and resolving issues promptly
  2. Ensure high standards of cleanliness and organization in the dining area and restrooms
  3. Collaborate with other team members to achieve seamless service and maximum efficiency
  4. Support bartenders, cocktail staff, and wait staff by maintaining area cleanliness, refilling supplies, and providing necessary assistance

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Demonstrated ability to provide top-notch customer service
  • High school diploma or equivalent required
  • Availability to work varied shifts, including nights and weekends

Benefits:

  • A competitive hourly rate of $5.26-$13 per hour
  • Ongoing training and development opportunities
  • A fun and dynamic work environment


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