Customer Experience Associate

1 day ago


Sioux Falls, South Dakota, United States Crunch Fitness Full time

**Job Summary:**

We are looking for a reliable and friendly Customer Experience Associate to join our overnight shift team at Crunch Fitness in Sioux Falls. As a key member of our operations team, you will be responsible for ensuring a seamless and enjoyable experience for our members and guests.

**Key Responsibilities:**

  1. Welcome members and guests, provide exceptional customer service, and address any concerns or issues.
  2. Process membership check-ins, follow company procedures, and maintain accurate records.
  3. Facilitate communication between members, guests, and management.
  4. Perform various administrative tasks, including answering phones and managing messaging systems.

**Requirements and Qualifications:**

  • A minimum of a high school diploma or equivalent (e.g., GED).
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

**Compensation and Benefits:**

  • An estimated annual salary of $25,000-$30,000, based on 20 hours per week.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

**Work Schedule:**

This part-time position requires availability to work 20-25 hours per week, primarily during overnight shifts.



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