Behavioral Health Case Manager

4 weeks ago

Juneau, Alaska, United States South East Alaska Regional Health Consortium Full time
Job Summary

This Behavioral Health Case Manager position supports adults and/or children and families with, or at risk of developing, serious emotional, mental, and/or substance use disorders.

Key Responsibilities
  • Manages and monitors assigned client caseload using a variety of interpersonal skills that support independence, autonomy, safety, and stability.
  • Assists clients to link and coordinate with health and social service support, e.g., medical, hospital, psychiatric, substance use, housing, food, clothing, financial assistance, education, employment, legal, social security, tribal organizations, and other community/social services.
  • Provides supportive active listening to engage, encourage, and motivate clients toward self-directed support and change.
  • Documents all services and encounters in compliance with organizational standards and timelines.
  • Promptly responds to urgent client circumstances for assigned caseload and others when directed by supervisor or treatment team leader.
  • Works closely with Referral Care Coordinators, and when necessary, processes referrals to effectively facilitate internal and external care referrals.
  • Proactively identifies delays and obstacles to care and works to remedy individual cases and improve processes.
  • Provides outreach and advocacy in the community to meet the needs of the client.
  • Facilitates individual and group psycho-education skills and classes as described in the treatment plan.
  • Attends and participates in staff meetings and mandatory trainings. Maintains skills, annual competencies, and certifications, and participates in in-services and educational programs as assigned.
  • Interacts with clients, peers, colleagues, and internal and external customers while upholding the Mission, Vision, and Values.
  • Completes and maintains patient specific training that is reflective of the staff's caseload. e.g., Substance, Crisis, or other therapeutic skills and techniques.
Requirements
  • Bachelor's degree in social services, education, human development, mental health, or related field preferred.
  • An equivalent combination of education and experience can be exchanged on a year-for-year basis with the bachelor's degree requirement.
  • Candidates with a non-social service bachelor's degree may be considered for the position if enrolled and actively pursuing a master's degree in social work, mental health, substance use, clinical counseling, or similar related field.
  • Alternatively, a candidate not pursuing a master's degree, must have, or be enrolled and actively pursuing a Behavioral Health Aide category II certification through the Alaska Native Tribal Health Consortium training program.
  • Prior experience in general case management, social work, or counseling preferred.
  • A minimum of 6 months of addiction services experience preferred.
Preferred Skills
  • Case management principles and application in integrated settings.
  • The use of customer service and recovery skills.
  • Skills in coordination of patient cases within integrated team.
  • Active listening, critical thinking, and problem-solving.
Work Environment

The Behavioral Health Case Manager will work in a fast-paced, dynamic environment, utilizing effective and clear oral and written communication, and the ability to multi-task and work independently.

Required Certifications

If you are a motivated and compassionate individual with a passion for helping others, we encourage you to apply for this exciting opportunity to join our team at Southeast Alaska Regional Health Consortium.

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