Medical Office Assistant

3 weeks ago


Lakeway, Texas, United States Westlake Dermatology Full time

Job Title: Medical Office Assistant

Location: Westlake Dermatology

The Medical Office Assistant plays a vital role in ensuring a smooth and welcoming experience for our patients. This position involves greeting patients upon arrival, making them feel comfortable, and handling various administrative tasks such as scheduling appointments, verifying patient information, and collecting payments.

About the Role:

  • Greet patients professionally and make them feel welcome
  • Schedule, cancel, and reschedule patient appointments
  • Enter and verify patient demographic and insurance information
  • Collect payments and reconcile medical records daily
  • Prepare scheduling deposits and scan/route provider charts
  • Answer office phones promptly and respond to voicemails
  • Ensure proper authorization or referral is collected from each patient
  • Assist with check-out process and recommend products/skin care procedures
  • Maintain office opening and closing procedures and monitor waiting room cleanliness
  • Assist with general office duties as needed

Requirements:

  • High school diploma required; college degree preferred
  • At least one year of prior medical office or veterinary experience preferred
  • Excellent customer service and communication skills
  • Able to work as a team member in a fast-paced environment
  • Able to solve problems and manage multiple tasks simultaneously

Estimated Salary: $45,000 - $60,000 per annum (depending on experience)



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