RN Transfer Referral Center Specialist

1 week ago


Shaker Heights, Ohio, United States University Hospitals Full time

Job Summary

We are seeking a skilled RN to join our Transfer Referral Center team at University Hospitals. As a key member of our Patient Flow Management team, you will play a critical role in ensuring the safe and timely transfer of patients across our healthcare system.

Key Responsibilities

  • Coordinate patient transfer requests with receiving facilities, physicians, and transport resources
  • Provide clinical assessment and care to patients being placed through the Transfer Referral Center
  • Collaborate with multidisciplinary teams to optimize patient care and clinical operations
  • Lead by example, demonstrating technical skills and leadership that influence optimal clinical and operational outcomes
  • Deliver exceptional customer service and facilitate communication across multiple disciplines
  • Stay up-to-date on external and inter-facility protocols and standards of practice
  • Work collaboratively with Center for Patient Flow Management staff to achieve team goals
  • Responsible for promoting a positive and professional work environment
  • Communicate effectively with multiple agencies, including Air Medical programs and UH Critical Care Transport
  • Dispatch UH Critical Care Transport ambulances as needed

Requirements

  • Perform other duties as assigned
  • Comply with all policies and standards
  • Protect patient confidentiality and maintain the security of Protected Health Information (PHI)

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