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Sales Floor Associate

2 months ago

Greensboro, United States Paradies Na Full time

Position Title: Sales Associate / Cashier

Job Category: Sales Associate

Position Overview:

A Sales Associate plays a crucial role in executing the company's Mission Statement by delivering exceptional service to both internal and external customers. This role may involve responsibilities on the sales floor or in a supportive capacity, ensuring a welcoming and well-maintained shopping environment.

Key Responsibilities:

  • Exhibit strong sales skills in a dynamic, customer-focused retail environment.
  • Consistently greet, sell, and express gratitude to customers.
  • Prioritize customer satisfaction at all times.
  • Deliver personalized service through effective needs assessment and product suggestions.
  • Promote and inform customers about available products and services.
  • Address and resolve customer service challenges, escalating when necessary.
  • Foster positive relationships with team members.
  • Uphold store standards regarding visual merchandising and cleanliness.
  • Accurately process customer transactions using the point-of-sale system.
  • Efficiently manage inventory tasks, including receiving and returns.
  • Complete necessary paperwork and adhere to process controls.
  • Follow company policies to maintain a safe work environment.
  • Understand and comply with cash handling and loss prevention protocols.

Qualifications:

  • High school diploma or equivalent required.
  • At least one year of experience in retail or customer service preferred.
  • Able to work various shifts in a team-oriented setting.
  • Excellent customer service abilities and effective communication skills in English.
  • Self-motivated with the ability to manage multiple tasks.
  • Adaptable to changing priorities and unexpected situations.
  • Proficient in reading, writing, and basic mathematics.
  • Must pass background checks and meet applicable requirements.
  • Physical demands include computer work, lifting (up to 40 lbs.), standing for extended periods, and flexible scheduling.

Benefits:

  • Full-time and part-time positions available.
  • Competitive compensation.
  • Health care benefits.
  • Paid vacation time.
  • Complimentary uniforms.
  • Opportunities for advancement.
  • Employee discounts in stores.
  • Free parking and shuttle service.

This role is essential in creating a positive shopping experience for customers in a friendly and well-organized environment.