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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
- Process member purchases, assist with payments, and utilize cash registers to complete transactions.
- Maintain a clean and organized store environment, including sweeping and cleaning the parking lot, and ensuring carts are available and organized.
- Assist members with transporting items, utilizing cart retrieval equipment, and promoting the company's products and services.
- Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
- Customer service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment, standing for long periods of time, and adapting to changing situations.
- Strong communication and problem-solving skills, with a focus on providing exceptional member service.
- Ability to work a variety of shifts, including mornings, afternoons, and weekends.
As a Member Service Associate at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have the opportunity to develop your skills and advance your career in a dynamic and supportive work environment.