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Retail Store Operations Manager

2 months ago

Bozeman, Montana, United States Best Buy Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Best Buy. As a key member of our store leadership team, you will be responsible for supporting all areas of the store, including sales, operations, and services.

Key Responsibilities
  • Store Leadership: Manage store leadership duties to ensure employees are efficiently deployed and remove barriers to deliver great customer experiences.
  • Employee Experience: Manage employee experiences, development, and performance to drive a culture of flexibility and training.
  • Performance Analysis: Analyze performance indicators against business strategies and lead efforts to maximize or course-correct results across all spaces.
  • Resource Deployment: Monitor results to identify opportunities in the store and drive the customer and employee experience in all business areas.
  • Partnership and Collaboration: Partner with the General Manager to drive a culture of flexibility and training associates in all departments.
Requirements
  • Leadership Experience: 1 year of leadership experience in business, military, or related fields.
  • Sales and Customer Service: 2 years of sales or customer service experience.
Preferred Qualifications
  • Operational Experience: 1 year of experience managing and reviewing operational expenses and revenue.
  • Industry Experience: Consumer electronics industry experience.
  • Goal Setting: Prior experience setting retail sales goals.
What We Offer
  • Competitive Pay
  • Generous Employee Discount
  • Physical and Mental Well-being Support
About Us

At Best Buy, we are committed to enriching lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online, and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We are committed to being a great place to work, where you can unlock unique career possibilities and bring your full, authentic self to work now and into the future.