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Customer Care Specialist in Construction
2 months ago
Position Overview: Construction Customer Care Representative
- Company: Toll Brothers - America's Luxury Home Builder
The role of the Construction Customer Care Representative is essential in delivering exceptional warranty support to homeowners. This position requires a commitment to ensuring customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
- Provide outstanding service to homeowners regarding warranty inquiries.
- Assist in resolving issues related to construction and home features.
- Maintain accurate records of customer interactions and resolutions.
Qualifications:
- Strong interpersonal and communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Experience in customer service or related fields is preferred.
This role is pivotal in upholding the reputation of Toll Brothers as a leader in luxury home building.
